Terms & Conditions
NTG Fight & Fitness SG
Effective Date: 24 September, 2026
These Terms and Conditions (“Terms”) govern your access to and use of the facilities, services, digital platforms, classes, and memberships provided by NTG Fight & Fitness Singapore, operated under Ayur Sports Management Pte. Ltd., located at 491B River Valley Road, #02-01, Singapore 248373. By signing up, using, visiting, or accessing any of our services or facilities, you agree to be legally bound by these Terms.
- Definitions
“Company” refers to Ayur Sports Management Pte. Ltd., operating as NTG Fight & Fitness Singapore.
“Member”/”User”/”You” refers to any person using or registering for our services.
“Facility” refers to our gym, fitness studio, training areas, and all associated infrastructure.
“Services” include all classes, training programs, personal training, fitness assessments, online and offline services provided by NTG Fight & Fitness Singapore
“Agreement” means the legally binding contract between the Member and NTG Fight & Fitness Singapore formed by these Terms.
- Eligibility and Membership
- Membership is open to individuals aged 6 years and above.
- Individuals below 16 years of age must obtain written consent from a parent or legal guardian prior to registration.
- Individuals below 13 years of age must:
- Obtain written consent from a parent or legal guardian; and
- Provide a valid medical certificate confirming that they are fit to participate in mixed martial arts training.
- A parent or legal guardian must be present during all training sessions.
- All members must ensure that they are in good physical and mental health and capable of safely participating in training activities. Members are responsible for informing the Company of any medical conditions, injuries, or limitations that may affect their participation.
- The Company reserves the right to request a medical clearance certificate at any time prior to or during participation in any program.
- The Company reserves the right to refuse, suspend or terminate membership acting reasonably and in accordance with these Terms, including but not limited to circumstances involving:
- Breach of these Terms;
- Misconduct or inappropriate behaviour; or
- Situations where continued participation may pose a risk to the member or others.
- Membership, Usage & Access Control
- The Company offers various types of memberships including weekly, quarterly and annual plans, as may be updated from time to time.
- Members must ensure that their membership remains active and that all applicable fees are paid in full and on time. The Company reserves the right to suspend access for overdue or unpaid accounts.
- Members are required to register using valid identification and must provide accurate, complete and up-to-date personal data. Members shall promptly notify the Company of any changes to their personal details.
- Entry to the facilities is permitted only during designated operating hours and is subject to valid access authorisation, which may include a membership card, mobile application login, or other forms of digital verification as determined by the Company.
- All memberships are personal, non-transferable and non-assignable. Members must not share access credentials or permit any other individual to use their membership. Any breach of this clause may result in suspension or termination of membership without refund, at the Company’s discretion.
- Gym Access & Guest Policy
- The Company reserves the right to monitor gym premises, including CCTV footage, for security, safety, and compliance purposes.
- Members are strictly prohibited from bringing non-members, guests, or visitors into the gym facilities without prior approval or authorisation from management. Any unauthorised guest access may result in a penalty fee of $250 charged to the member responsible.
- The Company reserves the right to amend, enforce, or revise guest access policies and penalty fees at its sole discretion as membership numbers and operational requirements evolve.
- Fees, Payments, and Renewals
- All fees must be paid in advance, unless a separate arrangement has been made and confirmed in writing by the Company.
- Accepted payment methods include: Credit/Debit Card, PayNow and any other modes announced by the Company from time to time.
- Late payments may result in suspension of services, and reinstatement may incur administrative or processing charges as determined by the Company.
- The Company reserves the right to revise membership fees and charges. Active members will be notified at least 14 days in advance of any changes.
- All fees are non-refundable, except:
- At the sole discretion of the Company; or
- Where refunds are required under applicable law (e.g., Consumer Protection (Fair Trading) Act); or
- As mentioned in the Refund & Cancellation Policy.
- Payments made via credit card, debit card, or other payment gateways may be subject to additional processing fees charged by the respective payment service provider. These fees will be reflected at the time of transaction and are non-refundable.
- Class Bookings, Reschedules, and Cancellations
- All classes must be booked in advance via the official booking platform designated by the Company.
- Cancellations must be made at least 24 hours prior to the scheduled class to avoid the class being counted as attended.
- No-shows or late cancellations will be recorded as a class attended and any applicable credits or session allowances will be deducted accordingly.
- Repeated last-minute cancellations or absences may result in:
- Temporary restrictions on class booking; and/or
- Deduction of class credits, as the discretion of the Company.
- The Company reserves the right to alter class schedules, instructors, or class types without prior notice due to operational requirements, safety considerations, or unforeseen circumstances.
- Code of Conduct and Responsibilities
All members and visitors of the Company are expected to:- Treat all staff, trainers and fellow members with respect and courtesy.
- Wear appropriate gym attire and footwear at all times.
- Refrain from aggressive, discriminatory, or harassing behaviour including shouting, foul language or intimidation.
- Follow instructions of the Company’s staff and trainers at all times.
- Use equipment safely and responsibly including wiping it down after use, re-racking weights and returning all equipment to its designated place.
- Avoid monopolising machines or equipment during peak hours.
- Maintain personal hygiene including using personal towels and cleaning equipment after use.
- Refrain from taking photos or videos without explicit permission.
- Refrain from promoting competing businesses or wearing apparel/merchandise from other combat sports gyms while in the facility.
Enforcement
Failure to adhere to these rules may result in:
- A verbal warning;
- Temporary suspension of membership or access; or
- Permanent termination of membership at the discretion of the Company.
The Company reserves the right to immediately suspend or terminate access without refund in cases of serious misconduct, unsafe behaviour, or violation that endanger others.
- Health and Medical Disclosures
- Members should declare that they are medically fit and are not suffering from any medical condition, illness or injury that may prevent them from safely participating in martial arts training or physical activity.
- Members agree to disclose to the Company any pre-existing injuries, medical conditions, or physical limitations prior to participating in any classes or training programs.
- Members acknowledge that martial arts and fitness training involve inherent physical risks including the risk of injury and agree that they participate voluntarily and at their own risk.
- Members are strongly encouraged to consult a qualified medical professional before commencing any new exercise or training program, particularly if they have any existing health concerns.
- To the fullest extent permitted by law, the Company shall not be liable for any injury, illness or health complications arising from participation in its classes or training programs, except where such liability cannot be excluded under applicable law.
- Liability Waiver, Assumption of Risk and Release
By accessing or using the facility, services, and programs provided by the Company, you acknowledge, understand, and agree to the following:
Assumption of Risk
You acknowledge that participation in martial arts, combat sports, and fitness activities involves inherent and significant risks, including but not limited to physical injury, strains, sprains, contusions, fractures, concussion, and, in rare cases, serious injury or death. These risks may arise from sparring, grappling, striking, partner drills, equipment use, recovery room use, and high-intensity physical training.
You voluntarily participate in all such activities at your own risk and freely assume all risks, whether known or unknown, foreseeable or unforeseeable.
You confirm that you are physically and medically fit to participate in such activities and have not been advised otherwise by a qualified medical professional. You acknowledge that the Company implements safety measures but cannot eliminate all risks inherent in martial arts and fitness training.
Limitation of Liability
To the fullest extent permitted by law, the Company, its directors, staff, instructors, contractors, and affiliates shall not be liable for any loss, damage, injury, illness, or health complication arising out of or in connection with your participation in any activities or use of its facilities, except where such liability cannot be excluded under applicable law.
Nothing in these Terms shall exclude or limit liability for death or personal injury caused by negligence, fraud, or any other liability which cannot be excluded under applicable law.
Indemnity
You agree to indemnify, defend, and hold harmless the Company, its directors, staff, instructors, contractors, and representatives from and against any and all claims, liabilities, damages, losses, or expenses (including legal fees) arising out of or in connection with:
- your breach of these Terms;
- your misuse of the facilities or equipment; or
- your negligent, reckless, or wilful acts or omissions.
Personal Belongings
You are solely responsible for the safekeeping of your personal belongings while in the facility. The Company shall not be liable for any loss, theft, or damage to personal property, except where such liability cannot be excluded under applicable law.
Use of Recovery Room Facilities (Cold Plunge Tub & Hydrotherapy Magnesium Hot Tub)
Use of the recovery room facilities is entirely voluntary and at your own risk.
You are strongly advised to consult a qualified medical professional before use, particularly if you have any pre-existing medical conditions.
By using these facilities, you agree to:
- use them responsibly and in accordance with all posted rules and instructions;
- remain adequately hydrated;
- avoid using the recovery room facilities under the influence of alcohol or drugs; and
- discontinue use immediately if you feel unwell, dizzy, or uncomfortable.
To the fullest extent permitted by law, the Company shall not be liable for any injury, illness, or adverse effects arising from the use of these facilities, except where such liability cannot be excluded under applicable law.
First Aid & Emergency Assistance
In the event of injury or medical emergency, you consent to receive basic first aid treatment from the Company’s staff, acknowledging that such staff are not medically trained professionals.
Where necessary, the Company may assist in arranging emergency medical assistance, and any associated costs shall be borne by you.
Release of Claims
You hereby release and discharge the Company from any and all claims arising out of injury, loss, or damage sustained during participation in training or use of its facilities, except where such injury is caused by the gross negligence or wilful misconduct of the Company.
- Facility Rules and Operational Limitations
- The Company’s operating hours may be amended from time to time at its sole discretion including during public holidays, special events, emergencies, or for maintenance purposes. Updated hours will be communicated via appropriate channels where reasonably practicable.
- The Company reserves the right to restrict access to certain areas, equipment or facilities at any time for reasons including but not limited to, cleaning, maintenance, upgrades, safety concerns or private classes and events.
- Members and guests are required to comply with all posted rules, signage and instructions issued by staff relating to the use of the facilities and equipment.
- The Company reserves the right to deny access to or remove any individual from the facility for safety reasons, misconduct or breach of these Terms.
- CCTV systems are in operation within the facilities for safety,security and operational purposes. By entering the facility, you acknowledge that your image may be recorded. Such recordings will be handled in accordance with applicable data protection laws including the Personal Data Protection Act.
- Force Majeure Clause
A “Force Majeure Event” means any event or circumstance beyond the reasonable control of the Company that prevents, hinders, or delays the operation of its facilities or the provision of its services. Such events include, but are not limited to, acts of God, fire, flood, natural disasters, outbreaks of infectious diseases or pandemics, governmental or regulatory actions (including laws, orders, or lockdowns), labour disputes, strikes, power failures, or disruptions to utilities, transportation, or essential services.
In the event of a Force Majeure Event, the Company reserves the right to suspend, modify, or limit its services and facilities for the duration of the affected period without liability.
During such a period, memberships may be suspended without penalty. Where the disruption continues for an extended period, the Company may, at its sole discretion and where reasonably practicable, offer appropriate remedies, including but not limited to membership extensions, service credits, or alternative arrangements. No refunds shall be provided except at the sole discretion of the Company.
The Company shall not be liable for any failure or delay in the performance of its obligations where such failure or delay is caused directly or indirectly by a Force Majeure Event.
The Company shall use reasonable efforts to notify members of any such disruption, suspension, or modification of services as soon as reasonably practicable.
- Trainer Guidelines & Personal Training
- Only personal trainers authorised by the Company are permitted to provide coaching or instruction within the facility.
- Members are strictly prohibited from engaging external trainers, conducting private coaching or organising group classes within the gym without prior written approval from the Company.
- All personal training sessions must be scheduled in advance.
- A minimum of 24 hours’ notice is required for the cancellation or rescheduling of personal training sessions, failing which the session may be forfeited and charged in full.
- Online Platforms and Content Usage
- Members may be granted access to digital content including training videos and instructional materials, through the official platforms of the Company. Such access is provided for personal, non-commercial use only.
- All content made available by the Company is protected by applicable intellectual property laws and remains the property of the Company or its licensors. Members shall not copy, reproduce, modify, distribute, transmit, display, publish, or otherwise exploit such content without prior written consent.
- Members must not share their account credentials or permit any third party to access or use their account. The member shall be solely responsible for all activities conducted under their account.
- Any unauthorised use, reproduction, or distribution of content shall constitute a breach of these Terms and may result in suspension or termination of access, in addition to potential legal action.
- The Company shall not be liable for any interruption, delay, or failure in access to digital content arising from technical issues, system maintenance, or failures of third-party service providers, including internet or telecommunications services. Members are responsible for any data charges incurred.
- Marketing & Communication
- By signing up, you acknowledge and agree that the Company may contact you via email, SMS, push notifications, or other electronic means for the following purposes:
- Service-related communications, including but not limited to class updates, schedule changes, account notifications and important operational announcements. Such communications are necessary for the provision of services and cannot be opted out of.
- Marketing and promotional communications, including newsletters, special offers, events and promotions. These communications will only be sent with your consent or as otherwise permitted under applicable laws.
- You may opt out of receiving marketing communications at any time by clicking the “unsubscribe” link in our emails or by contacting us at hello@ntgfightsg.com. Requests to opt out will be processed within a reasonable timeframe in accordance with applicable data protection laws.
- By signing up, you acknowledge and agree that the Company may contact you via email, SMS, push notifications, or other electronic means for the following purposes:
- Safety & Emergency Protocols
- Members shall comply at all times with all safety rules, guidelines and instructions issued by the Company, including those provided by its staff and trainers.
- In the event of an emergency, including but not limited to injury, fire, or evacuation, members must immediately follow all directions and safety procedures communicated by the Company’s staff and cooperate fully to ensure the safety of all persons in the facility.
- Members are required to promptly report any damaged or defective equipment, unsafe conditions, hazards, injuries, or misconduct to the Company’s staff without delay.
- The Company reserves the right to suspend or restrict access to any member who fails to comply with safety instructions or who engages in conduct that may affect the safety or well-being of others.
- Health Declarations & Medical Conditions
- Members are required to declare, at the point of registration and at any time thereafter, any existing or prior medical conditions, allergies, injuries, or physical or psychological limitations that may affect their ability to safely participate in training or use of the facilities.
- Members have a continuing obligation to promptly inform the Company of any changes to their health status and, where necessary, obtain medical clearance prior to continuing participation in any activities. The Company reserves the right to require such medical clearance at its discretion.
- The Company shall not be liable for any injury, illness, loss, or complication arising from or in connection with any undisclosed, incomplete, or inaccurate health information provided by the member.
- Prohibited Conduct
The following conduct is strictly prohibited within the Company’s facilities and digital platforms:- Any form of harassment, abuse, intimidation, or inappropriate conduct (whether physical, verbal, or digital) towards staff, instructors, or other members.
- Possession, use, distribution, or being under the influence of illegal substances, controlled drugs, alcohol, or any prohibited items, including weapons or dangerous objects.
- Theft, fraud, vandalism, or any form of damage to property, as well as unauthorized access to restricted or staff-only areas.
- Recording, photographing, or livestreaming within the facilities without prior consent from the Company.
- Solicitation, promotion, or marketing of external businesses, services, or competing fitness or martial arts activities without prior written approval from the Company.
- Any conduct that compromises the safety, security, reputation, or orderly operation of the gym.
Any breach of this clause may result in immediate suspension or termination of membership, denial of access to the facility, and/or referral to law enforcement or other appropriate authorities where necessary.
- Data & Privacy Protection
- All personal data provided to the Company is collected, used, and disclosed in accordance with our Privacy Policy. By providing your personal data, you consent to such collection, use, and disclosure for purposes including, but not limited to, membership administration, safety management, facility operations and communication with you.
- Members acknowledge and agree that the Company may contact them via email, telephone, SMS, or other electronic means for:
- Service-related communications, including class updates, schedule changes, safety notices, and account or membership information; and
- Marketing and promotional communications, including offers, events, newsletters, and health or fitness-related content, where permitted under applicable law.
- Members may opt-out of receiving marketing and promotional communications at any time by following the unsubscribe instructions provided in such communications or by contacting the Company directly. Requests to opt out will be processed within a reasonable period in accordance with applicable data protection laws.
- Service Changes & Facility Maintenance
- The Company reserves the right, at its sole discretion, to amend operating hours, temporarily close or restrict access to any part of its facilities, or reschedule, cancel or modify classes, programs, or services as necessary for operational, safety, maintenance, or business reasons.
- While the Company will use reasonable efforts to provide advance notice of such changes where practicable, it shall not be liable for any loss, inconvenience, or damages arising from or in connection with any such changes, including those resulting from unforeseen circumstances, emergencies, equipment failure, staff availability issues, or governmental or regulatory directives.
- Termination and Suspension of Services
The Company reserves the right, at its sole discretion, to suspend or terminate a member’s access to its facilities, services, or programs, with immediate effect and without refund, where the member:
- Breaches any of these Terms;
- Provides false, inaccurate, or misleading information during registration or at any time thereafter;
- Repeatedly violates gym rules, policies, or staff instructions;
- Engages in unsafe, aggressive, abusive, or unlawful behaviour;
- Disrupts classes, training sessions, or the overall gym environment;
- Damages, tampers with, or misuses gym equipment or facilities; or
- Fails to make payment when due or engages in fraudulent or unauthorised financial activity.
The Company may also suspend access temporarily while investigating any suspected breach of these Terms.
- Changes to Terms
The Company reserves the right, at its sole discretion, to update, amend, revise, or replace these Terms at any time.
The most current version of the Terms will be made available on our official website and will include the effective date of the updated Terms.
Where reasonably practicable, the Company may notify members of material changes via email, SMS, or other communication channels. However, it is the member’s responsibility to review the Terms periodically.
Your continued use of the facilities, services, or programs after the effective date of any updated Terms constitutes your acknowledgement and acceptance of the revised Terms.
- Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the Republic of Singapore.
Any dispute, claim, or matter arising out of or in connection with these Terms, including any question regarding their existence, validity, or termination, shall be subject to the exclusive jurisdiction of the courts of the Republic of Singapore.
- Personal Training Availability
Personal Training sessions are subject to trainer availability and the prevailing gym class schedule. The Company does not guarantee the availability of any specific trainer, time slot, or schedule.
The Company reserves the right to reschedule or reassign trainers where necessary due to operational requirements, staffing changes, or facility usage.
- Contact Information
For any queries, notices, disputes, or communications relating to these Terms, you may contact the Company at:
NTG Fight & Fitness Singapore
Email: hello@ntgfightsg.com
Phone: +65 9883 9072
Address: 491B River Valley Road, #02-01, Singapore 248373
All communications will be deemed received only when acknowledged by the Company or in accordance with applicable laws.